We are excited about the prospect of you joining our family soon. Here are just a few things we would like you to know about enrolling in our already operating centres.
Enrolling in Our Centre
Our Process
Our fee payment terms are 2 weeks in advance at all times; this replaces a Bond being taken. When you give your 2 weeks’ notice to leave, as long as your account is up to date, your fee payments will be ceased, and the 2 weeks in advance you paid upfront will be used for those final 2 weeks of fees.
What this means is that on commencement, you will be required to pay 3 weeks’ worth of your child’s gap fee (if entitled to CCS. Full fees apply if you are not entitled), which includes the current week and the 2 weeks in advance. Payments are then processed every Wednesday unless approved otherwise by management. Unfortunately, we don’t allow fortnightly fee payments.
Please ensure when you begin the Enrolment process that the Parent/Guardian with whom the Child is registered under, for CCS purposes, is listed as Parent/Guardian #1 on the application. This is the person signing up for our iParent Portal for ease of processing fees and electronic linking to Centrelink. Please let us know if you may have entered the wrong Parent/Guardian so we can make these changes prior to commencement at the centre.
Centrelink & Holiday Discount Information
You will need to provide your Centrelink Customer Reference Number (CRN) and your Child’s CRN at the time of enrolment, along with your date of birth if you are entitled to CCS.
Holiday discount will be offered at 20% for 4 weeks per financial year, e.g. if your child attends 4 days per week, your entitlement would be 16 days per financial year.
More Information
Birth Certificate/Immunisation record – must be provided prior to commencing at the centre, this is part of our compliance with the state legislation and regulations.
Please note: Due to our extensive waitlist, all Enrolment Offers are only valid for 72 hours. Offers will need to be signed and submitted within this time period. If you require an extension for reasons beyond your control, please contact us and we will be able to assist.
Child Care Subsidy
Many families will be eligible for Child Care Subsidy (CCS). To find out if you are eligible, please visit the MyGov website. Child Care Subsidy is determined based on the hours worked by parents/caregivers and combined income. The subsidy is paid directly to the centre and will reduce the daily fee. If you are not eligible for CCS or have not yet applied for CCS, you will be required to pay the full daily fee until your CCS is approved.
